Conversational AI: Applications of Large Language Models and GPT-4

Jacob Zweig
Co-Founder, Principal Consultant

In today's fast-paced digital world, businesses are constantly seeking new and innovative ways to improve customer experience, increase efficiency, and boost revenue. One technology that is rapidly gaining traction across multiple industries is the use of large language models, such as GPT.

At Strong, we specialize in advanced machine learning technology and natural language processing, including GPT, and we have seen firsthand how this technology can revolutionize the way businesses operate. In this blog post, we'll explore some of the key ways that GPT can be used to improve industry and how our team at Strong can help you leverage this technology to achieve your business goals.

Enhanced Customer Service

One of the most significant applications of GPT is in improving customer service. With these models, businesses can provide automated responses to frequently asked questions and address customer concerns quickly and efficiently. Chatbots powered by these models can be trained to understand customer intents and provide accurate and personalized responses. This can lead to increased customer satisfaction and loyalty, as customers feel their needs are being met in a timely and effective manner.

Personalized Recommendations

Another key application of large language models like GPT is in generating personalized product recommendations. These models can be trained on customer browsing history and purchase behavior to generate recommendations that are tailored to each customer's unique interests and needs. This can lead to increased sales and customer loyalty, as customers feel that their needs are being met in a personalized and meaningful way.

Automated Content Creation

GPT can also be used to automate the process of generating content for various industries, including news, sports, and finance. These models can be trained to write articles, reports, and other content, which can save businesses time and money. In addition, businesses can use these models to automate the process of generating social media posts, captions, and other promotional content.

Improving Patient Interactions

GPT can also be used in healthcare to improve patient care and outcomes. Chatbots can be used to answer patient questions about symptoms, medication, and treatment options. These models can also be used to analyze patient data and generate personalized treatment plans based on a patient's medical history and current condition.


Large language models like GPT are powerful tools that can be used to revolutionize the way businesses operate across multiple industries. From enhanced customer service to personalized recommendations, automated content creation, and improving the patient experience the applications of GPT are vast and varied.

At Strong, we have the expertise and experience to help your business leverage large language models like GPT for a variety of applications. Whether you're interested in learning more about how GPT can improve your business, or you're ready to explore custom applications that leverage large language models, we're here to help.

Contact us to learn more about how we can help you design and implement a custom solution that leverages advanced NLP and large language models.


Strong Analytics builds enterprise-grade data science, machine learning, and AI to power the next generation of products and solutions. Our team of full-stack data scientists and engineers accelerate innovation through their development expertise, scientific rigor, and deep knowledge of state-of-the-art techniques. We work with innovative organizations of all sizes, from startups to Fortune 500 companies. Come introduce yourself on Twitter or LinkedIn, or tell us about your data science needs.